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Factory exterior before underwriting

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Pre-Loss Risk Surveys — Pakistan & the Gulf

The best claim is the one that never happens.

Risk surveys for underwriters and insured companies, written by people who investigate losses for a living. We look at a site the way we would after a fire, a breakdown or a collapse, and report the conditions most likely to produce the next claim.

Instructed by

Underwriters, brokers, insured companies

Focus

Conditions most likely to cause a loss

Perspective

From the investigation of real losses

Deliverable

Risk survey with prioritised improvements

Since the 1990s

30

years investigating

250+

investigations closed, incl. HiPOs

15

countries served

20+

countries of lead seminars

100+

nationalities trained

How an instruction runs

From notification to a report you can rely on.

Typical sequence for a major loss. Timing is agreed with you for each instruction.

1 · First call

The risk

We agree the site, the scope and who receives the survey.

2 · Walk-through

The site

Every area walked, across shifts where possible, as if after a loss.

Surveyor walking a factory floor

3 · Fire load

Storage and separation

Combustibles, stacking, exits and separation between areas assessed.

Combustible storage near an exit

4 · Electrical

Panels and hot work

Distribution panels, generators and hot work controls checked.

Electrical distribution panel inspected

5 · Survey

Prioritised improvements

A survey report ranking the conditions most likely to cause a claim.

The questions insurers ask us

Choose the question. See how we answer it.

Fire hydrant and hose reel on a factory wall

What we establish

Storage, layout, separation and the protection that is actually working.

Evidence we rely on

Walk-through, test records, fire plans.

Where we stop

Facts on one side. Decisions on the other.

Established by P3i

The sequence of events

The cause and contributing conditions

Whether stated controls were in place

What remains uncertain, stated plainly

Reserved to the insurer

Policy interpretation and coverage

Quantum and adjustment

Legal advice and proceedings

The relationship with the insured

A loss notified this week? A first call costs nothing, and we will tell you what should be preserved before the site is cleared.

Talk to an investigator WhatsApp

Ways to instruct us

One loss, or your whole book.

a.Single instructionOne loss, one agreed scope and timeline.b.Panel appointmentAgreed scopes, response times and report formats across your book.c.Second lookAn independent review of a report you have received.d.Pre-loss surveyA risk survey written from real loss experience.
Underwriter reviewing a risk survey report
EXHIBIT A
Clear walkways and marked aisles in a factory
EXHIBIT B

The P3i approach

How we investigate a loss for insurers. Fact-finding, not fault-finding.

Every P3i investigation is led by a senior investigator and supported by internationally qualified process specialists. You will not receive a list of people to blame, or a long list of generic actions. You will receive the facts, the proven causes, and a short plan that closes the gaps, in this case and across your system.

Independent

No products, repairs or contracts to sell you afterwards.

Senior-led

Thirty years of investigation, from the first call to the final briefing.

Beyond the event

Process specialists find the other cracks before they fail.

Ready to present

Written for boards, buyers, insurers and regulators.

How P3i does it for you

  1. 01

    Survey like an investigator

    Through the lens of real losses.

  2. 02

    Walk every shift

    Not just the tidy morning visit.

  3. 03

    Test protection

    Working, not just installed.

  4. 04

    Rank what causes claims

    Fire load, electrics, hot work, storage.

  5. 05

    Report for underwriting

    Prioritised improvements.

What you receive

Risk survey reportProtection test resultsPrioritised improvementsPhotographic recordUnderwriting notesFollow-up check option

Call us when

A new or large risk to underwriteRenewal after a lossA client wants to reduce premiumThe proposal form needs verifying on site

Free 30-minute case assessment.

Tell us what happened. In confidence, we will tell you what the investigation should cover, how long it will take and what to preserve today.

How we work with you

What happens after you call.

For an insurance instruction, the first call covers the loss, the parties involved, what must be preserved and the scope you need. From there, this is the usual pattern.

  1. First hour

    A call with a lead investigator. You leave it knowing what to preserve today and who to call next.

  2. Day one

    An investigator on site, anywhere in Pakistan. Scope and fixed fee agreed in writing.

  3. Week one

    A private briefing on early findings, so urgent risks are dealt with before the report is finished.

  4. Weeks three to four

    The final report, the wider system review and a remedial work plan, presented to your team.

  5. After

    We come back to check the actions were completed and actually worked.

Typical timings for a single-site event. Complex, multi-party matters take longer, and we tell you so on the first call.

What you receive

A full investigation report. This is only its first page.

The summary is what leadership reads first. Behind it sits the complete file: every witness heard, every document and record examined, and every finding tied to numbered evidence, so a board, an insurer, a buyer or a regulator can test it.

P3i Investigation Report · Summary Page 1 · Executive summary

1 · Established sequence

2 · Causes

Immediate
Underlying
Systemic

3 · Wider system findings

4 · Remedial work plan

ActionOwnerDateTest of effectiveness Fit personal locks for every operatorPlant Mgr30 daysSpot audit, 10 isolations

Illustrative summary page. Report length and structure depend on the scope of each case.

Inside the full report

  1. 01Executive summary SHOWNThe findings and actions leadership needs, on one page. This is the page shown here.
  2. 02Terms of reference & scopeThe questions asked, the boundaries of the investigation and who commissioned it.
  3. 03MethodHow evidence was gathered, and which analysis methods were chosen for this case, and why.
  4. 04Verified chronologyThe sequence of events, reconstructed from records, data and accounts, minute by minute where it matters.
  5. 05Site & technical examinationScene, equipment, failed parts, measurements and photographs, with specialists where needed.
  6. 06Witness evidenceInterview schedule, accounts in summary, and where the witnesses agree and where they conflict.
  7. 07Documents & recordsPermits, procedures, maintenance, training, rosters, CCTV, tracker and control-system data reviewed.
  8. 08Causal analysisImmediate, underlying and system causes, each one tied to numbered evidence.
  9. 09System reviewWhere the same weaknesses exist elsewhere in the operation.
  10. 10Findings & conclusionsWhat is proven, what is probable, and what remains open, stated plainly.
  11. 11Recommendations & work planTargeted actions, each with an owner, a date and a test of whether it worked.
  12. 12AppendicesEvidence register, photograph log, interview records, drawings and data extracts.

Every action has an owner, a date and a test of whether it worked. The evidence stays indexed, so any reader can check how each conclusion was reached.

From our files

CASE 15 · ANONYMISEDMajor fire at a textile facilityRead the case →CASE 16 · ANONYMISEDFire at a daycare facilityRead the case →

See all 16 cases →   Client names, people, locations and dates removed.

Questions

What claims teams ask us first.

How is this different from a standard survey?

We survey through the lens of real losses we have investigated, so the findings focus on what actually causes claims.

Who receives the report?

Whoever instructs us: the underwriter, the broker or the insured.

Can you survey before renewal?

Yes. A survey before renewal gives both sides a clearer picture of the risk.

Decide on facts. Not on versions.

Instruct P3iAll insurance services