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RCA for Business & Quality (8D / CAPA)
Fix it once. For good.
DURATION
3 days
SECTOR MODULE
Optional +1 day
FOR
Quality, operations and customer service teams
CERTIFICATE
QR-verified certificate of completion · accreditation on request

Since the 1990s
30
years investigating
250+
investigations closed, incl. HiPOs
15
countries served
20+
countries of lead seminars
100+
nationalities trained
What participants will be able to do
01
Define business and quality problems precisely
02
Use 8D and CAPA with real root cause work
03
Investigate complaints and process breakdowns
04
Measure the cost of recurrence
05
Report in customer formats


Course outline
3 days, mostly hands-on.

Add a sector module · +1 day
Make it about your industry.
OIL, GAS & ENERGY MODULE
Well control and process events, contractor interfaces, partner reporting

Built with sector case studies, your own incident history where available, and the regulations and customer expectations you work under.
Your certificate
Secure. Verifiable. Yours.
Every participant who completes the course receives a P3i certificate of completion with a unique number and a secure QR code, so employers and clients can verify it instantly. Accreditation by an external body can be arranged on request.
Train your whole team
Your incidents. Your team. Your site.
Delivered in-house at your site in Pakistan or abroad, built around your incidents, your procedures and your sector. Lead seminars delivered in more than 20 countries; nationals of more than 100 countries trained.

Questions
About this course.
Is this for manufacturing only?
No. It works for services, banks, hospitals and logistics too.
Can you use our customer's 8D format?
Yes.
Can this course be run at our site?
Yes. All P3i courses are delivered in-house, in Pakistan or abroad, on dates agreed with you.
Are there public course dates?
Courses are scheduled on request. Contact us to arrange dates for your team.