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P3i — Pakistan Institute of Incident Investigation

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S9Specialist · Business

RCA for Business & Quality (8D / CAPA)

Fix it once. For good.

DURATION

3 days

SECTOR MODULE

Optional +1 day

FOR

Quality, operations and customer service teams

CERTIFICATE

QR-verified certificate of completion · accreditation on request

THE P3i INVESTIGATOR PATHWAY

RCA for Business & Quality (8D / CAPA) course in session

Since the 1990s

30

years investigating

250+

investigations closed, incl. HiPOs

15

countries served

20+

countries of lead seminars

100+

nationalities trained

What participants will be able to do

01

Define business and quality problems precisely

02

Use 8D and CAPA with real root cause work

03

Investigate complaints and process breakdowns

04

Measure the cost of recurrence

05

Report in customer formats

Participants working on a case exercise
Trainer coaching a participant

Course outline

3 days, mostly hands-on.

Problem definition
Data and measurement
Containment
Exercise
Participants working through a day of the course

Add a sector module · +1 day

Make it about your industry.

OIL, GAS & ENERGY MODULE

Well control and process events, contractor interfaces, partner reporting

Sector site visit during training

Built with sector case studies, your own incident history where available, and the regulations and customer expectations you work under.

Your certificate

Secure. Verifiable. Yours.

Every participant who completes the course receives a P3i certificate of completion with a unique number and a secure QR code, so employers and clients can verify it instantly. Accreditation by an external body can be arranged on request.

Train your whole team

Your incidents. Your team. Your site.

Delivered in-house at your site in Pakistan or abroad, built around your incidents, your procedures and your sector. Lead seminars delivered in more than 20 countries; nationals of more than 100 countries trained.

Participants in a P3i investigation training course

Questions

About this course.

Is this for manufacturing only?

No. It works for services, banks, hospitals and logistics too.

Can you use our customer's 8D format?

Yes.

Can this course be run at our site?

Yes. All P3i courses are delivered in-house, in Pakistan or abroad, on dates agreed with you.

Are there public course dates?

Courses are scheduled on request. Contact us to arrange dates for your team.

Ready to train your team? Let's plan it.

Request this course All courses